Tips Regarding Kaizen :

Do not start with high – expectations! Otherwise you are bound to fail. Your power lies in your people. First aim at tangible results such as positive work attitude leading to positive behavior and positive actions. Start with your own! Don’t wait for followers. It is better to light a candle than curse the darkness! Be a Catalyst / Change agent / Motivator / Leader yourself first! Walk, Talk, Breath Kaizen! Though Kaizen is Bottom –up management, it must start from top. Top management must exceed subordinates in enthusiasm for kaizen by wanting kaizen, just as a baby wants a toy badly. Don’t be afraid of Unions – start with motivated staff and prove it. Workers will follow, initially partially though. Slowly, critics will get isolated. A good Redressal System must respond to small group activities – an alternative to unionism. Otherwise human beings quietly follow the path of least resistance to solve grievances, accepting the inevitable at times and accumulating them. THINK UNCONVENTIONAL! Have a lot of patience, perseverance and confidence that kaizen will work. It is painful, slow, long drawn process.